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J-Jewellery FAQ: jewellery billing software in Nepal

135 straight answers about J-Jewellery, the IRD-certified (#800994) jewellery billing and management software built in Kathmandu for Nepali jewellers: SD tax and VAT, gold and silver stock by weight, RFID, QR tags, karigar work, accounting, the mobile app and JJ Lite pricing.

About J-Jewellery

What the software is, who makes it and who it is for.

What is J-Jewellery software?

J-Jewellery is an IRD-certified jewellery billing and management software for Nepal. It runs billing with SD tax and VAT, weight-based gold and silver stock, RFID, QR tagging, karigar job work, customer orders, accounting, reports and CRM for jewellery shops, in one system.

Who makes J-Jewellery?

J-Jewellery is developed by Matrika Technology Pvt. Ltd., a software company in New Baneshwor, Kathmandu. It was established in 2019 and is built in Nepal specifically for Nepali jewellers.

When was J-Jewellery launched?

J-Jewellery was established in 2019. Since then it has been used by jewellery retailers, wholesalers and manufacturers in Nepal, with continuous updates to the software.

Who is J-Jewellery designed for?

J-Jewellery is designed for jewellery retailers, wholesalers and manufacturers in Nepal, from single-counter gold and silver shops to established multi-branch houses. Every feature, from billing to stock to pricing, is built around how a jewellery shop actually works.

Is J-Jewellery made in Nepal?

Yes. J-Jewellery is developed in Kathmandu by Matrika Technology Pvt. Ltd. for Nepali jewellers. It follows Nepali business practice: weight in tola and grams, SD tax and VAT, old-gold exchange, karigar chalan and IRD-recommended reports.

Is J-Jewellery IRD certified?

Yes. J-Jewellery is certified by Nepal's Inland Revenue Department (IRD), registration #800994. Its bills and tax reports, including the SD tax report and VAT ledger, are produced in the format the department expects.

What is the difference between J-Jewellery and JJ Lite?

JJ Lite is the entry edition of J-Jewellery: a monthly subscription for shops moving off paper, covering stock, purchase, sales, orders, old gold, tagging and finance, with optional add-on modules. The full J-Jewellery editions (Standard and Premium) are quoted per shop for working shops, karigar-heavy workshops and multi-branch groups.

What does J-Jewellery replace in a jewellery shop?

J-Jewellery replaces the paper khata, the separate Excel sheets, hand-written tags and manual tax calculation. Billing, stock, karigar work, orders, accounts and customer records run off the same records, so a weight entered once is correct everywhere.

What are the main features of J-Jewellery?

J-Jewellery's main features are billing with automatic SD tax and VAT, QR and barcode scanning, weight-based stock with RFID, QR tag printing, old-gold exchange, karigar management with chalan printing, customer order tracking, full double-entry accounting, detailed reports, CRM with WhatsApp automation, document management, a Vedic astro and numerology module and a mobile app.

How do I contact J-Jewellery?

You can reach the J-Jewellery team by phone on 01-5925122, 9852044102, 9707096478, by email at info@matrikatec.com.np, or at the office in New Baneshwor, Kathmandu, Nepal. The contact page on this site also has a form that comes straight to the team.

Choosing jewellery software in Nepal

Questions shop owners ask before they switch from paper or another system.

What is jewellery billing software?

Jewellery billing software creates bills for gold, silver and diamond sales, working out the price from weight, purity, the day's rate, making charge, wastage and tax. J-Jewellery is one built for Nepal: it also runs stock, tagging, karigar work, orders and accounting, so the bill and the books always agree.

Why does a jewellery shop need special software instead of general accounting software?

General accounting software counts items and amounts; a jewellery shop runs on weight, purity, daily rates, wastage, making charges, old-gold exchange and karigar work. J-Jewellery handles all of these natively, so there is no jewellery "skin" on top of a generic package and no manual calculation to go wrong.

What should I look for in jewellery management software in Nepal?

Look for IRD certification, automatic SD tax and VAT, weight-based stock in grams and tola, old-gold exchange, karigar and order tracking, tag printing and reports your accountant can use. J-Jewellery covers all of these, is IRD certified (#800994) and is built in Nepal for Nepali jewellers.

Is jewellery software useful for a small gold and silver shop?

Yes. Even a single-counter shop saves time on every bill and avoids calculation errors. JJ Lite, the entry edition of J-Jewellery, is made for exactly this: a small shop getting off paper, on a monthly subscription, with a free trial first.

Can jewellery software handle both retail and wholesale?

Yes. J-Jewellery is built for jewellery retailers, wholesalers and manufacturers. It tracks raw material and finished-item purchases separately, handles customer orders and karigar production, and reports purchase against sales.

Is there jewellery software for a sunchadi pasal (gold and silver shop) in Nepal?

Yes. J-Jewellery is billing and management software made for Nepal's sunchadi pasal: gold and silver shops that bill by weight and purity, exchange old gold, work with karigars and pay SD tax and VAT. It is IRD certified, registration #800994.

How is jewellery software different from a POS system?

A generic point-of-sale system sells fixed-price items. Jewellery is priced at the moment of sale from weight, purity, the day's gold or silver rate, making charge, wastage and stones. J-Jewellery calculates that price automatically and keeps weight-based stock, karigar work and accounts in step with every sale.

Can I try jewellery software before buying?

Yes. JJ Lite comes with a free trial: 7 days free for every new customer. You can sign up directly at https://lite.jjnepal.com/register, or ask the team for a demo on your own stock.

Is it hard to switch from a paper khata to software?

No. J-Jewellery is designed so any staff member can learn it quickly, and the team helps with installation and training. Migration off your existing khata or Excel is included, so you do not start from an empty system.

Does jewellery software reduce theft and stock loss?

It can. J-Jewellery tracks every piece from locker to display to sale. With its RFID option, a whole showroom is counted in seconds and the system alerts you when an item is misplaced or leaves unbilled, which a paper register cannot do.

Can jewellery software work without internet?

J-Jewellery is available on-premise as well as cloud-based. On-premise, all business data is stored on your own system, so billing keeps working offline through an internet outage.

Why do jewellers in Nepal choose J-Jewellery?

Jewellers choose J-Jewellery because it is built in Nepal for Nepali jewellery shops, is IRD certified, calculates SD tax and VAT automatically, handles weight, purity, old gold and karigar work natively, and comes with installation, training, regular updates and support from a trained team.

IRD, VAT and SD tax

Compliance with Nepal’s Inland Revenue Department, built into every bill.

What is IRD-certified billing software?

IRD-certified billing software is billing software approved by Nepal's Inland Revenue Department, so the bills and records it produces meet the department's requirements. J-Jewellery is IRD certified, registration #800994.

What is J-Jewellery's IRD certificate number?

J-Jewellery's Inland Revenue Department certification number is #800994.

How is SD tax calculated on gold jewellery in Nepal?

J-Jewellery calculates SD tax at 0.5% on every gold bill automatically, and deducts it on customer old gold as well. The SD tax report is then generated in an IRD-ready format, with no manual working.

Does the software deduct SD tax on customer old gold?

Yes. J-Jewellery automatically deducts SD tax even on old gold brought in by customers, and includes it in the IRD-ready SD tax report.

Does the software calculate VAT on jewellery bills?

Yes. J-Jewellery calculates VAT automatically for VAT-registered jewellers, keeps a detailed VAT ledger updated in real time, and produces it ready for IRD submission.

Can I get the SD tax report for IRD from the software?

Yes. J-Jewellery generates an IRD-ready SD tax report instantly from your bills, covering SD tax on gold sales and on customer old gold.

Does it produce a VAT ledger?

Yes. J-Jewellery produces a detailed VAT ledger for VAT-registered jewellers, with automatic VAT calculation and real-time tracking, ready for IRD submission.

What tax reports does the software provide?

J-Jewellery provides the SD tax report, VAT ledger and tax summary, alongside sales, day summary, cash flow, trial balance, profit and loss and balance sheet reports, in the formats the Inland Revenue Department recommends.

Is the software suitable for VAT-registered and non-VAT jewellers?

Yes. J-Jewellery calculates SD tax on gold bills for jewellery shops, and adds the VAT calculation and VAT ledger for jewellers who are VAT registered.

Does every bill include SD tax and VAT automatically?

Yes. In J-Jewellery, SD tax and VAT are calculated automatically on every applicable bill, including on the mobile app, so staff never work tax out by hand.

Does the software keep an audit trail?

Yes. J-Jewellery's accounting module keeps an audit trail and monitors user activity, so every change can be traced to who made it and when.

What is the VAT rate in Nepal?

Nepal's standard VAT rate is 13%. J-Jewellery applies VAT automatically on bills for VAT-registered jewellers and keeps the VAT ledger ready for IRD submission.

Billing and sales

Fast, correct jewellery bills — weight, purity, rate, making and tax.

How does jewellery billing work in the software?

In J-Jewellery, you scan a piece's QR code or barcode and the bill fills itself: weight, purity, the day's rate, making charge and wastage are calculated, discounts applied, and SD tax and VAT added. The finished bill can carry a photo of the jewellery.

Can I bill by scanning a QR code or barcode?

Yes. J-Jewellery supports QR and barcode scanning, so staff select an item instantly and bill it without searching or typing its details.

Does the software calculate making charge and wastage automatically?

Yes. J-Jewellery calculates making cost and wastage (jarti and jyala) automatically on every bill, from the details stored for each piece.

Can one bill include jewellery with multiple stones?

Yes. J-Jewellery supports multi-stone billing, handling several stones in a single piece of jewellery on one bill, with stone weight and stone price kept separately from the metal.

Can a photo of the jewellery appear on the bill?

Yes. J-Jewellery can print the jewellery image directly on the bill, which makes it clearer for the customer and more professional.

Does the software apply discounts automatically?

Yes. J-Jewellery applies discounts automatically without manual calculation, and the mobile app also handles the final negotiated price.

Can I bill from a mobile phone or tablet?

Yes. J-Jewellery supports mobile and tablet billing, so bills can be generated anywhere in the shop directly from a phone or tablet.

Does it track different payment modes?

Yes. J-Jewellery separates payment modes, so cash, card and digital payments are tracked clearly on each bill and in the reports.

Can the software handle sales returns?

Yes. J-Jewellery includes sales return management, and void sales and sales returns appear in their own report.

Can I find which bill a piece was sold on?

Yes. J-Jewellery's item search shows the whole story of a piece in one tap: whether it is in stock or sold, who bought it, when, and which bill closed the sale.

Can I make a quotation for a customer?

Yes. Quotation management is included in JJ Lite, so you can quote a customer before converting it into a sale.

Does J-Jewellery use the day's gold and silver rate?

Yes. J-Jewellery prices jewellery from the preset details of each piece and the current gold or silver rate, so prices stay accurate as the rate changes. The mobile app shows live gold rates as well.

Stock, RFID and tagging

Every piece, by weight and by tag — counted in seconds.

How does jewellery stock management work?

J-Jewellery tracks gold, silver, diamond, stone and item-wise stock by both weight and piece. Stock updates automatically on every sale and purchase, with a detailed history for every item and real-time totals.

Can I track stock by weight and by piece?

Yes. J-Jewellery tracks jewellery stock by weight and by piece at the same time, so you know both how many items and how many grams of each metal you hold.

What is RFID jewellery software?

RFID jewellery software reads radio tags on each piece, so stock is counted without handling items one by one. J-Jewellery is Nepal's first RFID-integrated jewellery software: it counts a showroom in seconds and alerts you when a piece is misplaced or not billed.

How fast is an RFID stock count?

With J-Jewellery's RFID option there is no manual counting: hundreds of items are scanned in seconds, so a full showroom stock check takes seconds instead of an evening.

Does RFID help prevent jewellery theft?

Yes. J-Jewellery's RFID tracking follows every item from locker to display to sale and raises an alert when an item is misplaced or leaves without being billed.

Is RFID required to use the software?

No. RFID is optional in J-Jewellery. The software works with barcode and QR tags, and RFID readers can be added when the shop wants instant counts.

Can I know which tray or counter a piece is in?

Yes. With RFID, J-Jewellery supports smart showroom management: you can see whether a piece is in the tray, on the counter or sold.

What information is printed on a jewellery tag?

A J-Jewellery tag can carry gross and net weight, stone or diamond weight and price, jewellery code, metal purity, wastage and making charge, the karigar (kaligad) code, a QR code and an image of the piece.

Can the software print QR code tags for jewellery?

Yes. J-Jewellery has a tagging system with QR code integration that prints clean, customisable, detailed jewellery tags instantly. Scanning the QR brings up every detail of the piece.

Does the price update automatically from the tag?

Yes. The J-Jewellery mobile app calculates the final price of a tagged piece automatically from its stored details and the current gold or silver rate, removing manual errors.

Does it support a barcode system?

Yes. J-Jewellery includes a barcode system alongside QR tags and optional RFID.

Can I see low-stock alerts?

Yes. J-Jewellery's analytics highlight items running low so you can restock before you run out, and identify fast- and slow-moving items.

What stock reports are available?

J-Jewellery provides item stock log, raw stock, stock balance, stock summary and RFID stock check reports, plus purchase against sales.

Can I look up a single item instantly?

Yes. J-Jewellery's one-tap search shows everything about a piece, from its weight to whether it is available for sale or who bought it.

Old gold, purity and weights

Exchange, melting and the units Nepali jewellers work in.

Does the software support old gold exchange?

Yes. J-Jewellery supports old-gold exchange and buy-back, updating inventory and metal balances automatically so stock stays accurate after every trade-in.

Can it handle melting and purity adjustments?

Yes. J-Jewellery records melting and purity adjustments in stock, and melting and old-gold management is included in JJ Lite.

How many grams are in one tola?

One tola is 11.664 grams, and one tola is 100 lal. J-Jewellery works in the units Nepali jewellers use, with weight tracked to three decimals.

Does the software calculate price per tola?

Yes. J-Jewellery works with the rate per tola used in Nepal and calculates each piece's price from its weight, purity and the current rate.

How precisely does the software record weight?

J-Jewellery records jewellery weight to three decimal places, with gross and net weight kept separately from stone and diamond weight.

Does it support gold, silver and diamond jewellery?

Yes. J-Jewellery manages gold, silver, diamond and stone stock, with metal purity recorded for every piece and stones priced separately.

Can I see karat-wise sales?

Yes. J-Jewellery includes a karat-wise sales summary, so you can see sales broken down by gold purity.

Karigar and order management

Job cards, chalan, wastage and custom orders from placement to payment.

What is karigar management software?

Karigar management software tracks work given to karigars (kaligad), the artisans who make jewellery. J-Jewellery keeps a karigar database, assigns job cards, issues metal and stones, prints the chalan and reconciles returns, wastage and labour payments.

Can the software print a karigar chalan?

Yes. J-Jewellery prints a detailed kaligar chalan for each job, showing the material issued, the job details and the assigned karigar.

How is karigar wastage tracked?

In J-Jewellery, metal and stones issued to a karigar are recorded, and when the piece comes back the return is reconciled against the issue, so wastage and losses are visible for every job.

Does it calculate karigar labour payments?

Yes. J-Jewellery tracks job status and artisan performance and calculates labour cost automatically, minimising payment errors.

Can I keep a record of every karigar?

Yes. J-Jewellery keeps a karigar database with each artisan's details, skills and rates.

Can I track gold and silver balances with each karigar?

Yes. J-Jewellery records raw material issued and returned, so you keep precise gold and silver balances for every karigar.

How does customer order management work?

J-Jewellery runs the whole order lifecycle: capture the customer's design, metal, stones and delivery date, track the order in real time, assign it to a karigar, receive the finished piece, record any modifications, then bill and close the order.

Can I record design changes or resizing on an order?

Yes. J-Jewellery records design modifications, resizing and corrections digitally against the order, so the history is complete when it is billed.

Can I track which stage a custom order is at?

Yes. Every order in J-Jewellery is logged for real-time tracking, from placement through karigar assignment to receipt of the finished jewellery and final billing.

Is the karigar module included in JJ Lite?

The karigar module is an optional add-on for JJ Lite, at Rs 199 a month or Rs 2,388 a year. It covers karigar management, material issue, chalan, job cards, production tracking, finished goods return, wastage and making management, and karigar settlement.

Is there a repair module?

Yes. JJ Lite offers a repair module as an add-on at Rs 99 a month or Rs 1,188 a year, covering repair booking, job cards, customer-wise tracking, status, delivery, charges and history. J-Jewellery's CRM also sends WhatsApp updates on repairs.

Can I see an order report?

Yes. J-Jewellery includes an order report, alongside karigar reports such as the payable list, so outstanding work and payments are visible.

Accounting and reports

Real double-entry accounts and the reports a jewellery shop runs on.

Does the software include accounting?

Yes. J-Jewellery has a fully integrated accounting system built for jewellery businesses, posting automatically from sales, purchases, payments and receipts, with real-time ledgers.

Does it generate vouchers automatically?

Yes. J-Jewellery automatically generates sales, purchase, payment and receipt vouchers, so every transaction reaches the books without manual entry.

Can I see trial balance, balance sheet and profit and loss?

Yes. J-Jewellery generates the trial balance, balance sheet and profit and loss statement automatically from your transactions.

Does it manage cash book and bank book?

Yes. J-Jewellery manages the cash book and bank book, with a bank reconciliation system (BRS).

Can I manage and print cheques?

Yes. J-Jewellery includes cheque management with printing and tracking, and bank and cheque management is part of JJ Lite.

Can I track money owed to and by the shop?

Yes. J-Jewellery tracks outstanding receivables and payables, with customer and supplier outstanding reports and an aging report.

Does it handle year-end closing?

Yes. J-Jewellery has a year-end closing and opening balance system for the new financial year.

What sales reports does it provide?

J-Jewellery provides day summary, sales report, monthly sales summary, item-wise sales, karat-wise sales, cashier sales, void sales and sales returns, and sales analytics.

Can I compare sales over time?

Yes. J-Jewellery compares daily sales, transactions and payment modes over seven days, and tracks monthly sales to show growth trends.

Can I see top-selling items by grams?

Yes. J-Jewellery identifies top-selling items by pieces and by grams, so you stock more of what actually sells.

Does it forecast demand?

Yes. J-Jewellery's analytics include a demand forecast that predicts future sales from past trends, to help with purchasing.

Can I track each cashier’s performance?

Yes. J-Jewellery monitors every transaction and tracks each cashier's performance on one dashboard, so discrepancies are spotted instantly.

CRM, astrology and documents

Customers who come back, gemstone advice, and every paper in one place.

Does the software have a CRM for jewellery customers?

Yes. J-Jewellery CRM keeps full customer profiles (date of birth, anniversary, purchase history), tags customers by purchase, tracks lifetime value and runs WhatsApp-based engagement.

Can it send birthday and anniversary wishes on WhatsApp?

Yes. J-Jewellery's CRM sends birthday and anniversary wishes on WhatsApp automatically, without anyone having to remember the dates.

Can I run Dashain, Tihar and Dhanteras campaigns?

Yes. J-Jewellery's CRM runs festival campaigns for Dashain, Tihar and Dhanteras over WhatsApp, with scheduling and templates.

Does it track customer referrals?

Yes. J-Jewellery's CRM tracks referrals with rewards and supports targeted offers and promotions.

How much is the CRM module for JJ Lite?

The CRM module for JJ Lite is Rs 129 a month or Rs 1,548 a year. It covers the customer database, history, follow-ups, communication, segmentation and customer reports.

What is the astro and numerology feature?

J-Jewellery includes a Vedic astro and numerology module. From a customer's date of birth, name, city and mobile number it works out rashi, nakshatra and lagna, then recommends gemstones and metals and matches them against the pieces actually in your stock.

Does the astrology module suggest gemstones from my stock?

Yes. J-Jewellery's astro module matches its gemstone and metal suggestions against your live stock, so staff can show the customer a real piece straight away.

What is the document management system?

J-Jewellery's document management system is a digital vault inside the software that stores customer IDs and PAN, bills, repair and order records, staff documents and agreements, and tax, VAT and licence files, found in one click.

Does document management send expiry alerts?

Yes. J-Jewellery's document management links scanned documents to the right customer or bill and sends expiry alerts for documents such as licences.

Is there a loan and mortgage module?

Yes. JJ Lite offers a loan and mortgage module as an add-on at Rs 399 a month or Rs 4,788 a year, covering customer loans, pledge and mortgage records, gold and silver details, interest calculation, due dates, settlement and loan reports.

Mobile app and JJMart

Scan, price and sell from a phone — and a public shop page.

Does J-Jewellery have a mobile app?

Yes. The J-Jewellery mobile app puts the jewellery billing system in your pocket: scan a tag, see the full details and price, create an order and bill it, with live gold rates and instant price calculation.

What can I do with the jewellery billing app?

With the J-Jewellery app you scan a jewellery tag or QR code, see weight, purity, stones, making, wastage and the final price, convert it into a customer order, and bill it with VAT, SD tax and old-gold adjustments calculated automatically.

Does the app calculate VAT and SD tax?

Yes. The J-Jewellery app calculates VAT and SD tax instantly on every product and bill.

Which payments does the app support?

The J-Jewellery app supports cash, card and digital payments when billing.

Does the app show the live gold rate?

Yes. The J-Jewellery mobile app shows live gold rates and uses the current rate for instant price calculation.

What is JJMart?

JJMart is JJ Lite's public side: a page for your shop at mart.jjnepal.com/your-shop that anyone can browse without signing in. You choose which pieces appear and add your photo, city, tagline and phone.

How do customers order from JJMart?

Shoppers browse your JJMart page, compare shops and ask for the piece they want. Each request arrives in the JJ Lite app as a marketplace order, kept apart from counter sales, with WhatsApp a tap away.

Do customers need an account to browse JJMart?

No. A JJMart shop page at mart.jjnepal.com can be browsed by anyone without signing in.

Can I choose which jewellery appears on my JJMart page?

Yes. On JJMart you choose exactly which pieces appear on your public shop page, along with your photo, city, tagline and phone.

Are JJMart orders mixed with counter sales?

No. JJMart requests arrive in the JJ Lite app as marketplace orders, kept apart from the counter so the two never get confused.

Pricing and plans

What JJ Lite costs, what it includes and how add-ons work.

How much does J-Jewellery cost?

JJ Lite, the entry edition, starts from Rs 999 a month. The full J-Jewellery editions, Standard and Premium, are quoted per shop, so contact the team for a price for your setup.

How much is JJ Lite per month?

JJ Lite is Rs 999 a month for association members and Rs 1,099 a month for individual customers. Paid yearly it is Rs 11,988 and Rs 13,188 respectively.

Why are there two prices for JJ Lite?

JJ Lite has an association-member rate and an individual rate. The association rate applies when minimum 10 members join through an eligible Jewellery Association recommendation; shops that join independently pay the individual rate.

Is there a discount for paying JJ Lite yearly?

No. JJ Lite's yearly price is exactly twelve times the monthly price, for the plan and for every add-on module, so you can pay either way without losing out.

What is included in JJ Lite?

JJ Lite includes stock management, purchase management, melting & old gold management, sales management, order management, finance management, smart tagging, bank & cheque management, quotation management, calendar. Karigar, CRM, repair, loan and mortgage, item image and document management are optional add-on modules.

What add-on modules are available for JJ Lite?

JJ Lite's add-on modules are: Karigar module (Rs 199/month), CRM module (Rs 129/month), Repair module (Rs 99/month), Loan & mortgage module (Rs 399/month), Item image module (Rs 199/month), Document management module (Rs 199/month). Each is billed only while it is switched on.

Are add-on modules a one-time payment?

No. JJ Lite's add-on modules are recurring: each is billed monthly or yearly for as long as it is switched on, alongside the plan.

Is there a free trial of JJ Lite?

Yes. JJ Lite includes a free trial: 7 days free for every new customer. You can start it by signing up at https://lite.jjnepal.com/register.

How do I sign up for JJ Lite?

Sign up for JJ Lite at https://lite.jjnepal.com/register. The free trial starts from there, and the team can help with setup.

Is there a charge for setup or data migration?

No. Every J-Jewellery plan includes the trial, migration off your existing khata or Excel, and no charge for the setup call.

Which plan is right for a multi-branch jewellery business?

Multi-branch groups and wholesalers are served by J-Jewellery Premium, which is scoped and quoted per business rather than listed. Contact the team with your branches and setup for a quote.

How much is the item image module?

The item image module for JJ Lite, which shows the jewellery image in stock and on the bill, is Rs 199 a month or Rs 2,388 a year.

Setup, data and support

Installing, moving your records across, keeping data safe and getting help.

Does J-Jewellery run on our own computer or in the cloud?

Both. J-Jewellery is offered on-premise and cloud-based. On-premise keeps everything on a machine in your shop and works through an internet outage; cloud lets you run it online, including across branches.

Can my existing khata or Excel records be imported?

Yes. Send the J-Jewellery team whatever you keep records in — an Excel sheet, a Tally export or photographs of khata pages — and they do the first load for you before you go live. Migration is included in every plan.

What hardware do I need to run the software?

To start with J-Jewellery you need a laptop, desktop or tablet. Existing thermal or A4 printers usually work. Barcode scanners, tag printers and RFID readers are supported but not required on day one.

Where is my data stored?

With an on-premise J-Jewellery installation, all business data stays on your own machine, under your control. For cloud accounts, hosting location, backups and your right to a full export are confirmed in writing before you go live.

Is my jewellery business data secure?

J-Jewellery is built with data security at its core: every user has unique credentials and a role, the accounts module keeps an audit trail of user activity, and on-premise installations keep all data on your own system.

Can several staff use the software at the same time?

Yes. J-Jewellery supports multiple users, each with unique credentials, and lets the owner assign roles for billing, inventory and accounting with full administrative control.

Can I control what each staff member can see or do?

Yes. J-Jewellery's multi-user access control lets you assign roles, so staff can be limited to billing, inventory or accounting as needed.

Does the team help with installation and training?

Yes. J-Jewellery is backed by a trained support team for installation, training and troubleshooting.

Is the software updated regularly?

Yes. J-Jewellery receives regular system updates, with continuous improvements that keep the software modern and efficient.

How long does it take to learn the software?

J-Jewellery is designed with a simple, intuitive interface that any staff member can learn and operate quickly, and the support team provides training at setup.

How do I get support?

Call the J-Jewellery team on 01-5925122, 9852044102, 9707096478 or email info@matrikatec.com.np. The office is in New Baneshwor, Kathmandu, Nepal.

Can I see the software working before I decide?

Yes. You can start JJ Lite's free trial at https://lite.jjnepal.com/register, or call 01-5925122 to see J-Jewellery running on your own stock: the day's billing, the karigar register and the udhaaro list with your own numbers in them.